Privacy Policy

1. Introduction

Inogentiq ("we," "our," or "us") operates the AI marketplace platform that connects developers and customers for AI agent services. This Privacy Policy explains how we collect, use, and protect your information when you use our platform.

2. Information We Collect

2.1 Account Information

• Email address and full name for account creation
• Role (developer or customer) and account preferences
• Billing information and payment method details
• Usage data and platform activity

2.2 Agent Usage Data

• Agent call requests and responses
• Input data provided to agents
• Usage metrics and performance data
• Error logs and debugging information

2.3 Technical Information

• IP address and device information
• Browser type and version
• Operating system and platform
• Usage patterns and analytics data

3. How We Use Your Information

3.1 Platform Operations

• Provide and maintain our AI marketplace platform
• Process payments and manage billing
• Connect developers with customers
• Track usage and calculate fees

3.2 Communication

• Send important platform notifications
• Provide customer support and assistance
• Send billing and payment confirmations
• Notify about platform updates and features

3.3 Analytics and Improvement

• Analyze platform usage and performance
• Improve our services and user experience
• Develop new features and capabilities
• Ensure platform security and reliability

4. Information Sharing

4.1 With Developers

When you use an agent, the developer of that agent receives:

• Your input data to the agent
• Usage metrics and performance data
• Payment information for revenue calculation

4.2 With Service Providers

• Stripe for payment processing
• Email service providers for notifications
• Cloud hosting providers for platform operations
• Analytics services for platform improvement

4.3 Legal Requirements

We may share your information when required by law, to protect our rights, or to ensure platform security and safety.

5. Data Security

We implement appropriate technical and organizational measures to protect your data:

• Encryption of data in transit and at rest
• Secure authentication and access controls
• Regular security audits and monitoring
• Compliance with industry security standards

6. Data Retention

We retain your information for as long as necessary to provide our services:

• Account data: Until account deletion
• Usage data: 2 years for analytics and billing
• Payment data: As required by financial regulations
• Error logs: 90 days for debugging and improvement

7. Your Rights

You have the right to:

• Access and download your personal data
• Correct inaccurate information
• Delete your account and associated data
• Opt out of marketing communications
• Request data portability

8. Cookies and Tracking

We use cookies and similar technologies to:

• Maintain your login session
• Remember your preferences
• Analyze platform usage
• Improve user experience

9. Third-Party Services

Our platform integrates with third-party services:

• Stripe for payment processing
• Email service providers
• Analytics and monitoring services
• Cloud hosting and storage providers

10. Children's Privacy

Our platform is not intended for children under 13. We do not knowingly collect personal information from children under 13.

11. International Data Transfers

Your data may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by email or through the platform.

13. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

• Email: privacy@inogentiq.com
• Support: support@inogentiq.com
• Address: [Your Business Address]